Riikyu Gift Card
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Delivery & Return
Return & Exchange Policy: For regular-priced items, you have 30 days from receiving your item to initiate a return or exchange. For items purchased with discount codes, you have 15 days from receiving your item to initiate a return or exchange.
*Items purchased during the holiday period (the entire month of December) are eligible for an extended return period. For regular-priced items, you have 60 days from receiving your item to initiate a return or an exchange. For items purchased with discount codes, you have 45 days from receiving your item to initiate a return or an exchange.
- Returns are reserved for quality issues.
- Exchanges are reserved for incorrect sizing dispatched by warehouses or unsuitable sizing.
Initiating a Return or Exchange: To facilitate a return or exchange, please send a photo showing the product's condition to shop@riikyu.com. If your return or exchange is accepted, we’ll send you instructions on how and where to send your package.
The product should be unused, undamaged, with tags, and in its original packaging. Items returned with dirt, dog hair, saliva, or other unsanitary conditions may be deemed ineligible for a refund.
Note:
Please include the recipient's email address for the gift card in the order notes.
FAQ
About Shipping
We offer worldwide shipping. To see specific countries / regions we ship to, please refer to the Ordering & Shipping section at the bottom of our website.
We provide free shipping over $50 USD. Packages typically arrive within 6-10 business days.
About Gift Wrapping
All of our product packaging is exquisitely designed by us. Packages can be used as gifts directly. Each package includes a greeting card.
If you would like to include a gift message, please send your message to shop@riikyu.com. We will print it and include it with your order.